Electric motors for electric trucks and electric logistics vehicles and electric trailers

1. What is your lead time for production?
The typical lead time of our product is 15 working days, if in stock 7 days.
2. What kind of warranty Kingwoo provides?
We provide 13 months warranty to the product sold from the shipping date. At the same time, we will provide some FOC spare parts for rapid worn parts.
3. What kind of payment methods can you accept?
Normally we can accept T/T and L/C.
4. What is your MOQ?
Our MOQ is one set.
5. Can I put my own Logo on the product?
Yes, you can put your own Logo on the product.
6. Do you provide OEM service?
Yes, we do provide OEM service.
7. Can you customize the product according to our special request?
Yes, we can customize the product according to your request
8. Do you supply spare parts if I buy your product?
Yes, we supply all the spare parts used in our product at reasonable price and lead time. Furthermore, for the model which we stopped production, we even supply spare parts in 5 years from the year we stopped it.
9. Do you provide after service if I buy your vproduct?
We will provide spare parts and technical support for after service. However, if any parts need to replace, you will need to do this yourselves, we will provide instruction if needed.
10. Do you provide spare parts book and operational manual?
Yes, we provide them. The operational manual will be sent together with the product. The spare parts book will be sent via email separately.